Privacy Policy

Last Updated: 11 September 2024

Concerts for All values your privacy and is committed to transparency in our data practices. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our organisation, attend our events, or use our services.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

1. Information We Collect

We may collect personal information from you when you:

Purchase tickets to our concerts or events
Donate to our organisation
Sign up for our newsletter or other communications
Interact with our website or social media channels
Register to perform at our events

When you register to perform, you may provide us with additional information, including:

Your stage name or preferred name
Your headshot or other performance photos
Your contact information for booking enquiries

When you register as a performer, you agree to the use of your headshot or other performance photos for advertising and marketing purposes. This agreement is part of the registration process. However, you may request the removal of your photos at any time by contacting us in writing at info@concertsforall.com.

2. How We Use Your Information

We may use your personal information to:

Process your ticket purchases, donations, or other transactions
Provide you with information about our events, programs, and fundraising activities
Respond to your enquiries or requests
Improve our website and services
Analyse trends and usage patterns
Comply with legal requirements
Promote our events and performers through advertising and marketing materials, including the use of your headshot or performance photos

3. Sharing Your Information

We may share your personal information with:

Third-party service providers who help us operate our website, process payments, send emails, or provide other services
Law enforcement or regulatory authorities as required by law
Other organisations that collaborate with us on events or programs

We will only share your personal information with third parties if they agree to protect your privacy and comply with applicable data protection laws.

4. Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

For the primary purpose for which it was obtained
For a secondary purpose that is directly related to the primary purpose
With your consent; or where required or authorised by law

5. Your Rights

You have the right to:

Access your personal information
Correct any inaccuracies in your personal information
Request the deletion of your personal information
Object to the processing of your personal information
Withdraw your consent to the processing of your personal information

If you have any questions or requests regarding your personal information, please contact us at info@concertsforall.com.

6. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect information about your interactions with our website. This information helps us improve our website and tailor our content to your interests. You can manage your cookie preferences through your browser settings.

7. Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will securely delete or de-identify it.

9. Children's Privacy

We are committed to protecting the privacy of children who participate in our programs. We only collect personal information about children with the consent of a parent or guardian. If you believe we have inadvertently collected information about a child without appropriate consent, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or by contacting you directly.

11. Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at info@concertsforall.com.

12. Compliance with Australian Privacy Principles

Concerts for All adheres to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). For more information about your privacy rights in Australia, visit the Office of the Australian Information Commissioner's website at www.oaic.gov.au.